Terms of Use and Conditions:
This “terms of use and conditions” are a legal agreement (the “agreement”) between you (“the user”, “the customer”), and Getsafes.com (“us”, ”we”, ”our”), operated by Elite Safes Inc. (“us”, “we”, “our”) in Van Nuys, California, United States of America. In this document we refer to GetSafes.com and Elite Safes Inc. as the same.
GetSafes.com. welcomes you to our website. Our main objective is to provide you access to our wide selection of safes, locks and other products, and our services. To ensure a safe and pleasant experience browsing our website we have established these terms of use.
PLEASE READ THIS FOLLOWING TERMS OF USE AND CONDITIONS OF THIS WEBSITE BEFORE USING IT. By accessing this website and by purchasing products you agree to the following terms and conditions listed bellow and other applicable laws. If you do not agree with the terms and use and conditions for using this website, please do not use it. If you have any questions regarding our “terms of use and conditions”, please contact our customer service department.
Personal Use:
You must be at least thirteen (13) years of age in order to use this website, as it contains services that may cost money and require credit card holder information. If you are not at least thirteen (13) years of age, do not use or access or register for an account on our website or purchase a product from us. We reserve our rights to terminate your access to our website in case you are less than thirteen years of age.
Some features and services on our website (for example, the shopping cart) require that you register on the website. You agree as a condition of use and registration that GetSafes.com. may contact you to inform you of changes to this Agreement or to describe new services available our website. You are responsible for safeguarding the password that you use to access any secure areas of our website, and not to disclose your password to any third party. You agree to take sole responsibility for any activities or actions under your password, whether or not you have authorized such activities or actions. You will immediately notify GetSafes.com. of any unauthorized use of your password.
Content of Service:
GetSafes.com. may link to other sites operated by third parties. Nevertheless, GetSafes.com. holds no responsibility for third party website's content (including, without limitation, any viruses, malware or other disabling features), nor has any obligation to monitor such third parties website’s content.
GetSafes.com. provides information regarding products, and the service to buy products and pay for them using our shopping cart service. You can click on the “add to cart” button displayed next to a product offer to place the product in your cart and proceed to checkout. At checkout you can pay via credit card (see clause “Methods of Payment” and you may be charged for sales tax (if your billing information is the same as our warehouse, California). If we need any additional information from you for the transaction, you will be asked to fill in the information we request, all of which will be subject to our Privacy Policy. The products displayed for sale on our website are safes, locks and other security products.
Ownership
Elite Safes Inc. is a sub-division of Alert Lock & Key, and is located in Van Nuys, Ca. Elite Safes Inc. is also doing business as getsafes.com and is operating this website.
Disclaimers and Limitation of Liability:
By using this website you agree that the use of GetSafes.com. website is at your sole risk. Neither the company, nor its directors, officers or employees, agents, affiliates, third-party services or content providers, merchants, sponsors, licensors or associates, warrant that GetSafes.com. should be error-free, that the defects will be corrected, that the information provided should be complete and accurate, or that the server used for this website are free of harmful content (viruses, malware, etc.). GetSafes.com. does not hold responsibility under no circumstances for any direct, indirect, incidental, special or consequential damages, including without limitation, caused from the use of the materials and content on this website, or the inability to use it, or the performance of the products, even if GetSafes.com. has been advised of the causes that may lead to the damages. No oral, written or electronically (e-mails, forum, etc.) advice given by the company or its affiliates, or any of its officers, directors, employees, agents, providers, merchants, sponsors, licensors or associates, shall create any warranty. This website is provided "AS IS", "AS AVAILABLE" basis and without warranties of any kind. The company specifically disclaims warranties of any kind; either expressed, implied, included but not limited to warranties of title or implied warranties of merchantability or fitness for a particular purpose and non-infringement.
You agree that GetSafes.com does not hold any responsibility for any damages to contents inside the safes that we sell, which may occur from fires or burglary. In addition you agree that GetSafes.com is not responsible for any damage to items, and harm to people, which may be caused by mishandling, neglect, tampering, removal, or installation of the safe or locks. You agree that GetSafes.com is not responsible for any damages caused to the user or its representatives, physically, mentally or financially from the products or marketing campaign that we use or sell. Elite Safes recommend strongly keeping your children and animals from the safes and other security products in order to prevent them from going into the product.
You acknowledge and agree that we are not responsible or liable for the availability or accuracy of information, services and content provided on our website. You also acknowledge and agree that GetSafes.com does not carry any liability for damages caused after handing the product you have purchased to the freight or shipping company, as it shipped FOB. However, we would like to know if the product arrived damaged, so we can assist you resolving the claim against the freight company.
Not every item that is listed on our website is always available in stock, therefore backordering may occur. In the case of backordering, GetSafes.com will contact you for details about how long it will take to have the product in stock. You agree that you cannot cancel the order in any case of backordering.
All images shown on our website are subjected to change without any notice and not necessarily reflect the actual image you have purchased or about to purchase. Not all items shown in the product’s image are included in all variations of the product, and may be subjected to change. An image of one product from a certain series or line of products may represent or be shown on our website as a different product from the same line.
Although GetSafes.com will apply reasonable efforts to maintaining standing inventory of products to be available for shipping, GetSafes.com guarantees no specific inventory levels available at any specific time.
Either if specified or not, for getting the right measurements of each product, you must add up to 2.5” to outside depth for dial and handle. Actual weight may vary, as it is specified as the manufacturer declared.
Please consult your insurance company if the product you want to purchase is covered by its policy.
Assignment
You agree that this Agreement and all agreements and information incorporated herein may be automatically assigned by GetSafes.com, in its sole discretion, to a third party. You may not assign your obligations to another entity.
Copyrights and trademarks:
The entire content used in this website, including but not limited to text, images, graphics, flash, or code, is used by permission by the copyrights holders, as a collective work under the United Stated of America and other copyright laws. Permission to print hard copy, or have an electronically copy of the content shown on this website or download, is granted to the sole purpose of placing an order, or tracking an order placed previously. You may display, print or download only specific material, and solely for non-commercial use. You agree not to use material from this site for commercial purposes, and not to change any of the content or delete proprietary notices from materials displayed on this website.
All trademarks used on our website are with permissions from the manufacturer or trademark holder to be published by GetSafes.com
Indemnity:
By using our website, you agree to indemnify, defend and hold harmless GetSafes.com, its affiliates, officers, directors, employees, agents, licensors and suppliers, from and against any and all liability, losses, expenses, damages, costs and claims (including without limitation reasonable legal fees and expenses), resulting from your use (or any third-party using your account) of this website in violation of the “terms and conditions”, even negligent or wrongful conduct, from your connection with GetSafes.com via our website, from the content you choose to submit, and from your violation of the rights of others.
Privacy:
We at GetSafes.com respect your privacy. We want to maintain your confidence in our handling of any data and information that is collected during your visit to our website.
GetSafes.com collects personal information in order to:
• Improve your shopping experience.
• Improve our service.
• Process your orders quickly.
• Provide enhanced and personalized environment to your comfort.
• Enable you to use the services we offer, including purchasing products.
• You (the "user") don't have to give us your information, but without the required information, you will not be able to use our services which are provided in this website.
We collect information through our website, email, mail, fax, and telephone, including when you:
• Place an order or purchase.
• Participate in our forums.
• Participate in our surveys.
• Chat with customer service.
• Use our bulletin boards.
• Requests for suggestions or other information.
• Register for a new account.
• Engage in our services.
Depending on your interaction with GetSafes.com, we collect some or all of the following types of information:
• Your name.
• Address.
• Telephone number.
• Email address.
• Credit card number.
• Expiration date of the credit card.
• Billing address.
• Products purchased.
• Other information you provide to us, including User Submissions.
We use the following tools:
Website, Email, Mail, Fax, Telephone, Signing up for a new account,
taking part in the Forum and Live Chat.
We do not sell or trade the information collected on our website.
We collect the information in order to:
• Enhance and personalize you visit to our website.
• Process your order quickly.
• Improve our service.
• Communicate with you.
We use cookies, as most other websites do. A cookie is a small data file sent from the server or from the website, once you visit on the website. The cookies help us to customize, enhance and personalize your shopping experience in our website. Nevertheless, most browsers allow disabling all cookies, therefore causes some parts of the website not to function properly.
In order to serve you better and to enhance your shopping experience on our website, we may include third-parties links on our website. GetSafes.com is not by any circumstance responsible for any content or activity of these third-party websites.
By accessing and using this website you agree to the "Terms of Use and Conditions" and to the "Privacy Policy". GetSafes.com reserves the rights to change the "Privacy Policy" at any time, for no reason.
Methods of Payment:
The payments will be collected using Visa, Master Card, American Express or Discover Card. The currency used is USD, United States Dollars, unless specified differently. At the checkout, in case you purchase a product, if your billing address is from California, you will be charged for sales tax. You must be authorized to use the payment method you have chosen. You authorize us to charge you for the service using your payment method and for any purchasing of products on our website. Unless otherwise provided by law, all charges are non-refundable unless stated by GetSafes.com Shipping charges and sales taxes (if needed) are added upon checkout. We recommend that you check the billing and shipping information prior to submitting the order.
Use of this Site:
You agree to use this site as agreed in the whole terms and conditions section. No harassment in any manner or form should be used in this website, including via e-mailing, chatting or using the public forum. Obscene or abusive language, impersonation of others, including GetSafes.com, its affiliates, directors, officers, employees, agents, licensors and suppliers, are strictly forbidden. You are strictly forbidden to publish, upload or distribute with content which may be obscene, threatening, and defamatory and may be considered as an invasion to ones privacy rights, or illegal. You may not use the content in the website to any other online commercial service or organization without a written approval to do so by GetSafes.com
Termination of Usage:
GetSafes.com may suspend your access or terminate your access, to one or all parts of this website, at any time, without notice, for any conduct that GetSafes.com, in its sole discretion, believes in a violation or breach of these terms of use, is in the violation of any applicable law or is harmful to the interests of other users, customers, recipients, subscribers, third-party Providers, Merchants, Sponsors, Licensors, contents or service providers, the Company or its Affiliates.
Information or display Errors:
In the incidents in which a product is listed at an incorrect price, or with incorrect specifications and features, or omitting product’s information, GetSafes.com reserves the rights to refuse or cancel any orders placed with an incorrect information, price, features or specifications, or missing data, whether or not the order has been confirmed and your credit card has been charged. In the latter case, your credit card account will be issued with credit at the amount of the order if and only if you request it AND your order is cancelled by GetSafes.com (and not shipped). You release us from all liability and claims of loss, resulting from any error that you do not report to us within 120 days after the error first appears on your online statement. If you do not tell us within this time, we will not be required to correct the error.
All images shown on our website are subjected to change without any notice and not necessarily reflect the actual image you have purchased or about to purchase. Not all items shown in the product’s image are included in all variations of the product, and may be subjected to change. An image of one product from a certain series or line of products may represent or be shown on our website as a different product from the same line.
Although GetSafes.com will apply reasonable efforts to maintaining standing inventory of products to be available for shipping, GetSafes.com guarantees no specific inventory levels available at any specific time.
Either if specified or not, for getting the right measurements of each product, you must add up to 2.5” to outside depth for dial and handle. Actual weight may vary, as it is specified as the manufacturer declared.
Please consult your insurance company if the product you want to purchase is covered by its policy.
Third-Party Content
GetSafes.com is a distributor and not a publisher of the content supplied by third parties on the Website. GetSafes.com has no control over contents used by a third party, even if affiliated to GetSafes.com Therefore, the use of these third party links is solely at your risk. The unauthorized submission or distribution of copyrighted or other proprietary third party Content is illegal and could subject you to criminal prosecution as well as personal liability for damages. You, not GetSafes.com, or its affiliates, officers, directors, agents, employees, merchants, providers, sponsors, licensors, or associates, will be liable for any damages resulting from any infringement of copyrights or proprietary rights, or from any other harm arising from such submission.
Participation Disclaimer:
GetSafes.com cannot review all content posted or created by the users on this website. You agree that by providing you with the ability to view the content created by other users, GetSafes.com is acting as a passive conduit and is not carrying for any liability for these contents. However, GetSafes.com reserves the rights to block, delete or remove the improper content, and terminate the account from which it was posted, as appears in "Termination of Usage".
Applicable Laws:
GetSafes.com is a company controlled from its office in the confine of the United States of America. This website does not show or imply that the website or the content may be used in other countries other than the United States of America. Those who choose to access this website from other countries are responsible for compliance with applicable local laws. Any claim relating to this website, the services provided through this website or the content shall be governed by the internal substantive laws of the State of California, U.S.A., without regard to its conflict of laws principals.
Shipping
We at GetSafes.com are not responsible for any damage caused to the product during the shipping, by the Freight Companies. However, we would like to know for any damage caused by the freight\shipping company, in order to assist you in resolving this matter. We use FedEx, UPS, DHL, USPS and common carriers in order to deliver the products to you. FOB terms are established. GetSafes.com shall have no liability hereunder arising from any failure to meet a product delivery date for any reason.
The shipping rates (for available methods only) are displayed for you to choose during our checkout process.
The liability of GetSafes.com for damaged merchandise ceases when the shipment is accepted by a common carrier (or any other shipping company). All claims for damages or delays in delivery should be made directly to the carrier.
Your product may be shipped via Freight Company to its local terminal around your shipping address. A Freight Company representative may call you to schedule an appointment, in which the product will be given to you.
Your product may be delivered on a liftgate truck and will be taken off the truck by the Freight Company delivery guy. You may be required to sign a proof of delivery receipt upon delivery. Upon delivery please inspect the product for damages. If the product is damaged, note on the delivery receipt. If refusing to accept the delivery due to damage, please note on the receipt “refused due to damage”.
Please note, we do not ship to P.O. Boxes. In addition, if the Freight Company’s truck has no access to your shipping address, the Freight Company will not be able to complete the delivery.
Return Policy
• All product returns must be authorized by GetSafes.com, within 72 hours of product receipt.
• All returns will only be accepted with a Return Goods Authorization (RGA), which will be provided by us via email or by phone. Please provide the reason for returning the product.
• The product must be wrapped carefully and returned in the original condition and packaged the same way it was received. The product will be shipped to the address we will provide to you along with the RGA. Upon receiving the product at our warehouse, the product will be inspected thoroughly.
• Roundtrip shipping cost, a 15% restocking fee and any damage noted will be deducted from the refund.
• The refund will be issued to the credit card used to purchase the product returned, or by a company check.
Damaged Product
• At GetSafes.com we make sure that when a product leaves our warehouses, it has been thoroughly inspected prior to being shipped.
• You must inspect for shipping damage prior to accepting the product from the freight company.
• You must inspect for damages of the product at the day of arrival and report to us by calling the customer service or by emailing us.
• In the rare event that a product arrives damaged or defective and is reported to us as damaged within 72 hours of arrival, we will exchange that product at no cost to you within 30 days of purchase.
• We will provide you with a Return Goods Authorization (RGA), and return shipping address for the damaged product. We will take care of all the shipping costs at no cost to you.
• If the product becomes defective after 30 says of purchase, the purchaser needs to contact the manufacturer for repair, or use our customer service in helping contacting the manufacturer.
• Damaged or defective product that is returned without an RGA or shipped to the wrong address will not be accepted.
Order Cancellation
• An order may be cancelled as long as the product has NOT been shipped yet.
• All other cancellations will be subject to shipping, freight and 15% restocking fee.
• In order to cancel an order, you must call customer service or email us.
Security:
This website is secured with Secure Sockets Layer (SSL), cryptographic protocols which provide secure communications on the internet, and is considered as the highest security standard on the internet. The website is secured and checked daily for hacking. GetSafes.com does not hold responsibility for the website's vulnerability to disabling tools and viruses. We restrict access to your personal information to employees that need to know that information in order to operate, develop or improve our services.
Violations:
Please report any violators of this “terms of use and conditions” to our customer service, via e-mail or by phone.
Warranties:
GetSafes.com does not employ any warranty to any of the products that are shown on this website. Each manufacturer provides a different kind of warranties, to different kind of products. For details about a specific product warranty, please note on the bottom of the product’s page. It is not Written not implied that the warranties for any of the products shown on our website is by GetSafes.com For information on the content of any warranty for a certain product, please check the “warranty” field, contact our customer service, or the manufacturer’s website. GetSafes.com does not imply nor say nor publish that the Elite series of other manufacturers are of their manufacturing. GetSafes.com makes no representations or warranties with respect to Elite series products or service.
Acknowledgements and Changes:
These Terms and Conditions represent the agreement between you and GetSafes.com regarding your relationship with the company and the use of this website. YOU AGREE TO BE BOUND BY THE TERMS OF USE by accessing any areas of the Website. We reserve the rights to make changes in the "Terms and Conditions" at any time. They will become effective from the moment they have been posted. For more questions and feedback please contact our customer service by phone or email.
